Refund policy

Refund policy for ninja-crash.casino

Introduction

At ninja-crash.casino, we are committed to providing a fair and transparent gaming experience. This Refund Policy outlines our procedures and rules relating to the refund of deposits and winnings.

Refund Eligibility

  1. Deposits: Deposit refunds are only available if the deposited funds have not been used in gambling activities.
  2. Winnings: Winnings are not normally eligible for refunds. Exceptions can be made in cases of technical errors attributable to ninja-crash.casino.

Refund Process

  1. Request Submission: To initiate a refund, please contact our customer support team with your account details and the reason for the refund request.
  2. Verification: Our team will review your request and may ask for additional information or documentation.
  3. Approval and Processing: If your request is approved, the refund will be processed back to the original payment method within 60 working days.

Limitations

  1. Policy Abuse: ninja-crash.casino reserves the right to refuse a refund in cases of suspected abuse of our refund policy, including, but not limited to, fraudulent activity or excessive refund requests.
  2. Compliance with Laws: All refund requests will be processed in compliance with applicable laws and regulations.

Contact Information

For any questions about our Refund Policy, please contact our customer support team at info@ninja-crash.casino.